Princess changes loyalty scheme for P&O customers

Passengers cruising onboard P&O have been very fortunate to have their cruises count towards the Princess Captains Circle loyalty scheme.

As of 12th of December, this will no longer be the case.

Take a look at the announcement below for further information:

Dear Guest,

Thank you for being a loyal member of the Princess Cruises Captain’s Circle Club.

Previously, Princess Cruises has recognised your sailings history from its sister brand, P&O Cruises. This meant guests were awarded with increased membership benefits, based on sailings from both P&O Cruises and Princess Cruises.

As our brands continue to grow and evolve, so must our loyalty programmes. With this in mind Princess Cruises is ending the P&O Cruises’ sailings recognition effective from Tuesday 12 December 2017.

Details regarding the update can be found below:

1. P&O Cruises bookings that are booked by (inclusive of) Tuesday 12 December 2017 will still count towards Princess Cruises’ Captain’s Circle Membership.

2. P&O Cruises bookings that are booked on or after Wednesday 13 December 2017 will not count towards Princess Cruises’ Captain’s Circle Membership.

3. Guests who have previously sailed with Princess Cruises will still have their completed P&O Cruises sailings count towards Princess Cruises’ Captain’s Circle Membership and will not drop in loyalty tier due to the change on Tuesday 12 December 2017. For example, if you have sailed before onboard Princess Cruises as an ‘Elite’ Member, you will sail again onboard Princess Cruises as an ‘Elite’ Member.
Please visit https://book.princess.com/captaincircle/membershipBenefits.page to familiarise yourself with the details on member benefits.

4. If a guest has P&O Cruises sailings history but zero Princess Cruises sailings history, they will show as a new Princess Cruises guest against any bookings confirmed after Tuesday 12 December.